Shipping policy

Shipping Policy

We take great care in preparing and delivering your order, ensuring that every piece reaches you in perfect condition.

Processing & Dispatch

  • Each order is carefully prepared and dispatched within 1–3 business days (excluding weekends and public holidays).

  • Once your order has been shipped, you will receive a confirmation email with detailed tracking information.

Delivery Options

  • Standard Delivery: 7–15 business days

  • Express Delivery: 3–7 business days
    (Please note that delivery times may vary depending on destination and customs clearance.)

Shipping Fees

  • Shipping costs are calculated at checkout according to your delivery address and preferred shipping method.

  • Complimentary standard delivery is offered for orders exceeding [Insert Amount, e.g., $50].

Customs & Duties

  • International orders may be subject to import duties and taxes, which are determined by your local customs authority.

  • Such charges are the responsibility of the recipient and are not included in the product or shipping price.

Order Tracking

  • For your convenience, tracking details will be provided once your order has been dispatched.

  • You may follow the progress of your order directly through the carrier’s website.

Important Information

  • We strive to ensure timely deliveries; however, unforeseen delays may occur due to customs inspections, weather conditions, or carrier-related issues.

  • In the unlikely event that your parcel is lost or delayed, please contact our Client Services team at [Insert your brand email] for further assistance.